Online Banking Login New User Signup
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Remember: To avoid having purchases denied while traveling, notify your bank what dates you will be out of town, as well as what states/countries you may be using your credit/debit card in.

Sign Up Instructions

Current customers can access this free service in minutes! Simply follow these directions.

Setup CNB Online Banking Access ID and Password
Note: If your account representative has already completed the sign up procedure with you in one of our offices, please log in using the Current User directions on this page.

Click the "New User Signup" link at the top left of this page to enter the secure system. A new secure page will open.

The "Online Banking Agreement" will appear. Please read it carefully. If you accept the terms of the agreement, click the "I Agree" button.

You will be asked to enter the following information to verify your account access:

  • Social Security Number
    For verification purposes (no dashes or spaces)
  • Account Number
    This can be any account you have with Citizens National Bank: checking, savings, CD or loan accounts
  • Account Type
    Select the type of account you entered above
  • Password
    Call your local CNB office to speak with a Customer Service Representative to request your initial temporary password
You will then be asked to enter the following information to setup your password and access ID.

Current Password
Re-enter the password from the previous screen

New Password
Create a new password. Be sure to follow the requirements displayed on the screen.

Confirm New Password
Re-type your chosen password to verify it

Create Access ID
You will be required to choose your own access ID. It cannot be the account number you supplied on the previous screen and it must be at least 8 characters and should not include symbols.

You will need to use the same access ID each time you enter the Online Banking system. You can change your password at any time by clicking the Options button and following the directions. However, for security reasons you must know the current active password to perform this function.

Creating Security Data

Enter your email address and confirm it

Authentication Image
A random image will be assigned to you

Pass Phrase
Create a caption for the image displayed. You will see the image and caption each time you log into online banking to verify you've reached the correct banking site.

Challenge Questions and Answers
Select and answer 3 challenge questions. These are used to verify you in case you're using a public computer.

Type of Computer
Choose whether you are logging on from a personal computer or public computer. Only register personal computers you frequently use. Never register public computers, such as library computers or computers used by multiple users.

Current Users
Follow these directions if you have already set up your Access ID and password.
How to Log In

Log on to www.cnbohio.com

Click the Log In button at the top left corner to enter the secure system. A new secure page will open.

Enter your Access ID

Verify your pass phrase and image are correct

Enter your password where indicated to access your accounts.

More Information
For any assistance setting up your Online Banking, please call:
1-800-448-0025
Mon. - Fri. 8:30 am - 5 pm EST
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