[Bill Payment General Information]

Saves Time AND IT'S FREE!:

  • Less time writing checks.
  • No time spent addressing envelopes.
  • No more time spent buying stamps or envelopes.
  • No more time spent driving to the post office or dropping off bills in the mailbox.

Saves Money:

  • Fewer checks to purchase.
  • Less money spent on gas driving to and from post office.

Easy to Set Up:

  • Convenient online enrollment, with activation within 24 hours during the regular business week.
  • Once you're enrolled, simply enter the payment address and information from your current bills.
  • No need to notify any payee that you are paying through electronic bill pay.
  • Actual paper bill still comes to you in the mail.

Secure:

  • Consumers are protected under the "Electronic Funds Transfer Act" (Reg E) for payments made using the Bill Payment Service.
  • Citizens OnLine utilizes the latest technology, developed to safeguard data through encryption or coding of information.
  • Multiple layers of advanced security tools including cryptography, firewalls, and trusted operating systems are used to prevent tampering and ensure the privacy of your account information.
  • Banks themselves, including the Federal Reserve, transmit billions of dollars electronically every day.

Convenient:

  • There is no limit to the number of payments you can make, or to the number of payees you can have.
  • Enter your payment information 24 hours a day, 7 days a week.
  • Pay your bills from anywhere you have internet access.
  • Compatible with leading finance software, including Quicken, QuickBooks and Microsoft® Money.

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