Citizens offers three options for receiving your statement; Electronic, Safekeeping and Image. For your convenience, all statements are also available as combined statements if you have more than one account with us.

We recommend the E-statement for its convenience and faster delivery to you.

1. Electronic Statements (E-Statements)

2. Safekeeping Statement

With this option, the bank will store your checks and you will receive a paper statement by mail. You may obtain a copy of a check if needed. (Up to six free per year).

3. Image Statement

With this option, the bank will provide convenient laser images of your checks along with your paper statement by mail.

Combined Statements

Why juggle extra paperwork? If you have more than one account with us, CNB's combined statement collects all your banking information on one easy-to-read statement. All 3 statement choices are available to you as a combined statement.

Benefits of Electronic Statements

E-Statements require a password to be opened. Please call your local office if you need assistance.

  • Receive your statement days sooner.

    We will e-mail your statement the next business day after your statement period ends.

  • E-Statements are secure.

    Just think about how many people handle your paper statement before it reaches you by mail. With E-Statements your personal information goes straight from the bank to your personal computer.

  • Your E-Statement looks EXACTLY like your paper statement.

    E-Statements are sent as attached PDF files viewable using Adobe® Acrobat® ReaderTM. Click here to view a sample E-Statement.

  • Easier to archive your statements.

    Do you have boxes of old paper statements taking up valuable space in your closets? With E-Statement you can archive all of your statements right on your computer. Print them out any time you need to, and you'll never have to hang on to a paper copy. For added peace of mind and convenience you can also archive the files to floppy disk or CD.

  • Better for the environment.

    We distribute over 10,000 statements monthly, ranging in size from one page to more than ten pages each. With E-Statements no paper statements are generated. And once you receive your statement by e-mail, you can print only the pages you need—if you need to print them at all.

Hints and Tips

  • Be sure to let us know if your e-mail address changes.

  • It's a good idea to archive your statement files.

    You can save them to both your hard drive and/or to a removable storage media device (i.e. CD, zip disk etc.).

  • Print only the pages you need.

    At times you may need to print out at least a portion of your statement to aid in reconciling your accounts. One of the great things about E-Statements is that you can select and print out only the pages you need, again helping our environment by not wasting paper.

  • Stay current on your Adobe® Acrobat® ReaderTM version.

    If you receive errors when trying to open the PDF file, first check to see that you are using the most updated version of Adobe® Acrobat® ReaderTM. You can download and upgrade for FREE by clicking this link http://www.adobe.com/products/acrobat/readstep2.html.