Online Banking Login New User Signup
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Mobile Banking Users: A recent security update to our app requires you to login to Online Banking every 90 days. If it has been longer, you will be locked out of Mobile Banking until you update your password.

Sign Up Instructions

Current customers can access this free service in minutes! Simply follow these directions.

Setup CNB Online Banking Access ID and Password
Note: If your account representative has already completed the sign up procedure with you in one of our offices, please log in using the Current User directions on this page.

Click the "New User Signup" link at the top left of this page to enter the secure system.

An enroll screen will open. You will be asked to enter the following information to verify your access:

  • Account Type
  • Account Number
    This can be any account you have with Citizens National Bank: checking, savings, CD or loan accounts
  • Social Security Number
    For verification purposes (no dashes or spaces)
  • PIN
    Call your local CNB office to speak with a Customer Service Representative to request your initial temporary password
  • Email Address

The "Online Banking Agreement" will appear. Please read it carefully. If you accept the terms of the agreement, click the "I Agree" button.

You will then be asked to enter the following information to setup your password and username.

Create Username
You will be required to choose your own username. It cannot be the account number you supplied on the previous screen and it must be at least 8 characters and should not include symbols.

You will need to use the same access ID each time you enter the Online Banking system. You can change your password at any time by clicking the Options button and following the directions. However, for security reasons you must know the current active password to perform this function.

New Password
Create a new password. Be sure to follow the requirements displayed on the screen.

Confirm New Password
Re-type your chosen password to verify it

Creating Security Data

Enter your email address and confirm it

Challenge Questions and Answers
Select and answer 3 challenge questions. These are used to verify you in case you're using a public computer.

Type of Computer
Choose whether you are logging on from a personal computer or public computer. Only register personal computers you frequently use. Never register public computers, such as library computers or computers used by multiple users.

Current Users
Follow these directions if you have already set up your Access ID and password.
How to Log In

Log on to www.cnbohio.com

Click the Log In button at the top left corner to enter the secure system. A new secure page will open.

Enter your Access ID

Enter your password where indicated to access your accounts.

More Information
For any assistance setting up your Online Banking, please call:
1-800-262-4663
Mon. - Fri. 8:30 am - 5 pm EST
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