All customers using Online Banking are automatically enrolled in Account Alerts.

Once logged into Online Banking, click on Alerts in the upper right corner. Customers may set up new alerts, review the list of alerts already set up and view messages posted from the bank.

 

Account Alerts Setup and Frequently Asked Questions

 

Account Alerts, Receive notifications immediately. Click here to watch a video demonstrating account alerts and notifications.

 

Choose to receive Account Alerts by Email or by Text to your Mobile Device.

When setting up a new alert, indicate in the "Sent To" drop-down whether you would like to receive that particular alert by email or mobile text message. To set up to receive text alerts through Mobile Banking, please follow steps below:

  • Log in to Online Banking
  • Click Profile
  • Under Mobile Banking Profile, click Manage Devices
  • Choose Change My Mobile Banking Services from the drop-down menu
  • Check the box for Alerts
  • Click Continue
  • Choose your Account Alerts from within Online Banking

Alerts Available

  • Checking Account Daily Activity
    A list of every transaction that occurred within the last 24 hours

  • Checking Account Daily Balance
    Notification once a day of the current balance

  • Checking Account Low Balance
    Notification when the balance falls below the amount the customer designates

  • Check Cleared
    Notification when a specific designated check has cleared the account

  • Checking ACH Credit
    Notification when a deposit has been made to your account electronically, i.e. direct deposit of payroll

  • Checking ACH Debit
    Notification when a payment has been made from your account electronically, i.e. bill payment to a major vendor

  • Savings Account Daily Activity
    A list of every transaction that occurred within the last 24 hours

  • Loan Payment Due
    Notification that payment is due soon on your loan

  • Loan Payment Past Due
    Notification that payment has not been made by the due date

  • Loan Payment Received
    Notification that payment has been received by the bank

  • Address Change
    A verification that you have changed the address the bank has on file

  • CD Interest Payment
    Notification that interest has been credited to your CD

  • CD Maturity
    Notification that your CD will be maturing soon

  • Debit Card Purchase
    Notification every time a purchase has been made with your CNB Debit Card


More Information

To learn more about our online banking options, call:


1-800-262-4663

Mon - Fri: 8:30 AM - 5:00 PM EST

 

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