Building Businesses One Relationship at a Time – Rettig Furniture and Mattress

In furniture sales since the age of 18, Tony Rettig found his passion at an early age. From a small storefront in downtown Findlay to his current location on Rte 224, Rettig Furniture and Mattress has grown to be one of the largest furniture showrooms in Northwest Ohio. “With everything that can be bought online, people still want to look, feel and tryout furniture before they purchase it. We deliver that experience of a customer having a great one-on-one personal buying experience,” says Tony.

Part of the reason Tony has been able to continue to expand his business is his relationship with Citizens National Bank and his banker, Rick Beverly. From helping him through the process of getting a PPP loan during COVID, to suggesting products that make his business more efficient, Tony relies on Rick. “A few years ago, we experienced check fraud. Someone had stolen our outgoing mail and wrote counterfeit checks on our accounts. Rick suggested we enroll in Positive Pay, which allows us to review all our checks for accuracy before they hit our accounts. It’s provided peace of mind for us. Products like Positive Pay and Merchant Capture, which allows us to deposit checks from our store, really help us save time and money,” Tony states.

For Tony, it’s all about building relationships with his customers and he feels CNB’s approach is the same with him. "It's relationship banking -- what they do. It's not just about online banking, but the relationships they bring to the table. Rick is awesome to deal with and CNB is always there when we need them.”

To learn more about how CNB works with Rettig Furniture and Mattress, view their story at youtube.com/cnbohio.

 

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