Our Customer Care Center representatives handle most points of contact from a centralized location.
We pride ourselves on having your calls answered by a live person during business hours. You may contact us through telephone, live chat, secure online form, or by mail. Telephone and Live Chat are only available during our normal business hours, 8:30 am - 5:00 pm EST.
Telephone Number
Toll-Free 1-800-262-4663
Locally 419-358-8040
Live Chat
Every page offers access to Live Chat at the top of the page by clicking Chat Online during normal business hours.
Secure Online Form
This convenient form allows you to submit your comment/question any time of day through secure email. You may indicate whether you would prefer to be contacted by email or phone.
Mailing Address
Citizens National Bank
PO Box 88
Bluffton, OH 45817
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