Security is a common and logical concern with banking and commerce on the Internet. CNB Online Banking utilizes the latest technology, developed to safeguard data through encryption or coding of information. This creates barriers between systems that can only be crossed with authorized passwords, and by creating safe pathways to and from each system.
Multiple layers of advanced security tools including cryptography, firewalls, and trusted operating systems are used to prevent tampering and ensure the privacy of your account information. Before gaining access to any account information, each individual is authenticated by a personal Access ID and Password.
You will personally select your own case-sensitive password that contains at least one alpha character, one numeric character, and one special character that is at least eight characters in length. This means your password should contain numbers, both upper and lower case letters, and at least one special character. Examples of special characters are the following symbols - ! @ # $ % ^ & *. No one else will be able to access your accounts, because your password is known only to you. Using a combination of numbers, upper and lower case letters, and special characters (as opposed to numbers only or letters only) provides maximum security for the protection of your individual account information.
Banks themselves, including the Federal Reserve, transmit billions of dollars electronically every day. Just imagine the security such transfers must require. And it is that type of powerful security - and the knowledge that makes it possible - that is making online banking as secure as it is convenient.
Citizens National Bank will never send you an e-mail asking for your sensitive personal information such as passwords, social security number or credit card numbers.
If your Debit Card or Credit Card has been lost or stolen and it is during normal business hours, please contact the nearest CNB office.
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Mon - Fri: 8:30 AM - 5:00 PM EST
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